John O'Shaughnessy

John O’Shaughnessy is a Senior Director, Associate General Counsel, Law & Policy with TIAA. He has spent his career advising firms on financial services legal and regulatory matters as both outside and in-house counsel. As the Law lead for TIAA’s Advice Solutions and Digital & Client Experience businesses, John works closely business leadership to manage legal risk across TIAA’s web and mobile experiences. Within TIAA’s Law & Policy department, John is leading an effort to drive operational efficiencies by leveraging new technologies to develop a streamlined matter intake and matter management process. Prior to joining TIAA, John was in-house counsel for Charles Schwab and Capital One. He also worked in private practice advising banks and financial institutions. He holds a B.A. from Virginia Tech and a J.D. from The George Washington University Law School. He lives in Alexandria, Virginia with his wife, two children and two dogs.