Melissa Behne

Melissa Behne, Corporate Vice President, Head of Absence Strategy for New York Life Group Benefit Solutions (NYL GBS.) In this role, Melissa owns the strategy for all Absence as well as definition of the NYL GBS strategy, how NYL GBS wins in the market, building products, and enhancing our capabilities that drive differentiation.

Melissa has 15+ years of Absence experience and has held various leadership roles responsible for Implementation, Operational Efficiency/User Experience, Training, Project Management, Product Management, RPA/AI, and Product/Strategy.

Melissa has unparalleled experience in leading high-profile Fortune 100 and 500 client implementations with proven excellence in heading product development life cycle from initial concept through next-generation product delivery. Known for creating incredible user experience, sustainable change, market analysis, product lunch and expansion, year-over-year growth, project prioritization, and exemplary customer service.

Melissa has proven success in building, leading and growing high performing teams, developing strategies to win in the market, creating innovative solutioning, and leading through change.

Melissa resides in Dubuque, IA and in her free time, enjoys spending time with her dogs, friends and family and traveling.