Consumer Protections

Life insurance companies are regulated by state insurance departments. Each state has comprehensive laws and regulations governing company and agent licensing requirements, market conduct and financial examinations, and product approvals. Most state insurance departments have a toll-free consumer affairs phone number.

Many companies offer a free-look period following an insurance purchase. During this period (usually 10 days) the purchaser has the right to review the policy and return it if he or she has made the wrong choice. The company will cancel any policy returned within the free-look period. Rules vary from state to state and not all states offer a free-look option.

Publications and Resources

What You Should Know About Life Insurance. An ACLI guide to help you choose the right life insurance products to meet your needs.

Tips on Buying Life Insurance (PDF). Choosing a life insurance product is an important decision. As with any major purchase, it is important to understand your family's needs and the options available. Use this list of buying tips to help you choose.

State Insurance Department Directory. The State Insurance Department Directory, with contact information for 50 states, the District of Columbia, Puerto Rico, Guam, and the U.S. Virgin Islands. Includes names and phone numbers for key personnel and specific subject contacts.