Last edited December 27, 2007* *Recent changes in red. Insurance Division Department of Commerce & Consumer Affairs 335 Merchant Street, Room 213 Honolulu, Hawaii 96813 Web site: http://www.state.hi.us/dcca/ins   Phone: (808) 586-2790 Fax: (808) 586-2806 Office Hours: 7:45 a.m. to 4:30 p.m. Other Addresses: Mailing Address: P.O. Box 3614 Honolulu, Hawaii 96811-3614 STAFF CONTACTS     Insurance Commissioner         Began Present Term:         Term of Office:         Elected/Appointed:         Prior Vocation:   J. P. Schmidt February 2003 At the pleasure of the Director Appointed Attorney Chief Deputy Insurance Commissioner   Gordon Ito Supervising Attorney   Paul Yuen Officer in Charge of Life Insurance   Shelley K. Santo (808) 586-2809 Officer in Charge of A&H   Shelley K. Santo (808) 586-2809             SPECIFIC SUBJECTS     Annual Statements   Susan K. Hansen (808) 586-7381 Claims   (Vacant) (808) 586-2790 Complaints   (Vacant) (808) 586-2790 Deposits   Albert Yamane (808) 586-3870 Examinations   Agents - Charlene Ono (808) 586-2788 Companies - Martha Norton (808) 586-3870 Fees   Agents - Charlene E. Ono (808) 586-2788 Companies - Charlene E. Ono (808) 586-2788 Group Insurance   Life, A&H, Annuities - Shelley K. Santo (808) 586-2809 Individual Insurance   Life, A&H, Annuities - Shelley K. Santo (808) 586-2809 Licensing   Agents - Charlene E. Ono (808) 586-2788 Companies - Albert Yamane (808) 586-3874 Policy and Other Form Filings   Life, A&H, Annuities - Shelley K. Santo (808) 586-2809 Premium Tax   Susan K. Hansen (808) 586-7381 Rate Filings   Where applicable to life companies - Shelley K. Santo (808) 586-2809 Variable Contracts   Individual Life, Group Life, Individual Annuities, Group Annuities - Shelley K. Santo (808) 586-2809