Companies issuing disability income insurance are regulated by state insurance departments to protect consumers and ensure company solvency. Each state has comprehensive laws and regulations governing, but not limited to, company and agent licensing requirements, market conduct and financial examinations, as well as product approvals.
Most states offer a free-look period following an disability income insurance purchase. During this period (usually 10 days), the purchaser has the right to review the contract and return it if he or she has made the wrong choice. The company will then cancel the policy with a full refund. Rules vary from state to state and not all state offer a free-look option.